Waste Pilot is a mobile-first app that streamlines your dumpster rental business with features like online booking, asset tracking, automated invoicing, automated routing — all from your mobile device.
It takes more than spreadsheets and good intentions to operate a modern hauling operation. Waste Pilot has simplified the complexity of roll-off dumpster management systems — linking quotes, dispatch, scheduling, payments, and reporting, and customer requests all from a single platform.
Built specifically for small businesses, our platform is designed to minimize time spent managing all aspects of operations and administration. In addition, Waste Pilot offers the lowest credit card processing rates in the industry, hands down!
No matter how small or large your volume is, with multiple moving parts, the platform decreases friction and enhances monitoring. It’s not just an automation — it’s infrastructure built to suit the operators who require reliability, not workarounds. When the job becomes complicated, the system should remain simple.
Manage all your operations from a single central point. Our Administrator App integrates order and customer management, dispatch coordination, asset tracking and much more into one simple system designed specifically for the dumpster industry. Operate a leaner, more profitable business without the hassle of antiquated systems or complex software.
Waste Pilot is embedded with a user-friendly CRM focused on efficiency, not complexity. All customer information, order history, and communications are logged in one place. No screen hopping, no extra actions. Nothing more than efficient systems ensuring your operations are streamlined and coordinated. Additionally, routing orders manually takes seconds, not minutes or hours, or you can simply click the smart routing feature powered by AI to create the most efficient path possible. Routing doesn't have to be complicated or time consuming, we've fixed that problem for you.
Keep your drivers in focus and your customers notified. Waste Pilot's driver app automatically updates, even when the driver is mobile. Phone calls or texting are no longer necessary. The driver simply selects the next order and is automatically routed to the job or dump site. Once the driver is en route to the customer, the system sends an automatic message of your choice such as: 'Your dumpster is on its way! Please be sure the dumpster site is free of any debris or vehicles'. This allows your drivers to dedicate more attention to what matters, the job at hand.
Our efficient design moves business forward with ease. Allow your customers to place orders anytime, anywhere with a few simple clicks from your website, or by using our reoccurring customer portal. With Waste Pilot, your clients can schedule services at their convenience, and use instant messaging for direct communication. Your customers can also track orders, one-click easy pay, and access other features with ease. We've eliminated the confusion and time spent monitoring constant emails, phone calls, and text messages. Waste Pilot provides one platform for all customer communications. Stop wasting time, realize faster turnaround, and eliminate service gaps across the board.
Your reoccurring customers will have easy access to your services. This portal allows your customers such as contractors, warehouses, or other repeat users to place orders through your app with a few clicks or by dropping a pin on the map. They then choose the container size and set the date. It's that simple. Your customers can also request services on existing orders by simply clicking on the map, or sending an instant message through the order. This allows you to track all communications by order and customer. Here's the breakdown:
The tools provided by Waste Pilot are flexible, which allows you to adjust the rental experiences to customers of various types easily. Regardless of whether your customers are contractors seeking monthly services or residential owners for one-off rentals.
Use The Platform to:
Our tools place you firmly in the driver seat – every customer is guaranteed a customized, efficient, and professional experience.
Our driver app simplifies routing with automatic updates and communication in real time. With automatic navigation and customer alerts, the app enables drivers to view, update, and execute orders in the field through a single device. the driver app will help your team stay together, stay productive, and always up to date.
With Waste Pilot, you get real-time, customized reporting so you can keep tabs on your operations. You are able to monitor the number of orders and the performance of the drivers, container usage and tracking, customer activity, and revenue, all on a single dashboard. Reports can be filtered, exported, and scheduled easily, and you will get the data you need to make informed decisions and identify areas of growth, all while seamlessly integrating with QuickBooks.
